Transfer types

Van Comfort

Reno Traffic 8 passengers

Minibus

Mercedes Sprinter

Van Prestige

Mercedes Viano, Mercedes V

Prestige

Mercedes S-class, BMW 7, etc.
English speaking drivers
English speaking drivers
Assistance 24/7
We deliver the real adventure experience for our dear customer.
All charges included
We deliver only expert tour guides for our dear customer.
1h airport waiting time included
We welcome time flexibility of traveling for our dear customer.

TESTIMONIALS

What our clients love about us.

Our strengths

We are recognized for exceptional travel services.
15 years of experience
High ratings on Google and TripAdvisor reviews
New cars
Experienced drivers in mountainous, winter conditions
Franco/Swiss licensed company

FREQUENTLY ASKED QUESTIONS

What our clients usually asked about our services and tours.
  • Oversized Luggage, Sports Equipment, and Additional Services (stops and detours not related to the ordered route).

    1. If your luggage includes more than one suitcase of 23 kg and one carry-on bag per person, sports equipment (skis, surfing, bicycles, golf bags), the company requests clarification in the comments section of the order, specifying the quantity and sizes of this luggage. For example, when transporting winter equipment, it is essential to specify skis or snowboard, length, and type of cover (soft individual cover or hard cover with wheels).

    2. If you need to make an additional stop during the transfer (for example, to visit a store for shopping) or make a deviation from the route, it is essential to inform us in advance so that we can properly plan the service time and agree on the cost of this service.

  • How to find out the driver's number and what to do if the driver is not there at the appointed time?

    1. The company provides the driver's number 24 hours before the service starts.

    2. Upon arrival at the pick-up location, the driver sends a message (SMS, WhatsApp) to the passenger, stating that they have arrived and are waiting at the specified location in the application.

    3. If you cannot find your driver and they do not answer your calls (sometimes there are international network changes, for example, at Geneva Airport, and calls do not always go through), immediately contact the operator at the number specified on the website and in the order.

  • Airport Meeting, Flight Delay, Lost Luggage.

    1. The driver meets passengers with a sign bearing the surname specified in the order at the baggage claim area's exit.

    2. In case of a flight delay exceeding one hour, the company may apply additional charges. The cost of additional waiting time is 30 euros for every 30 minutes.

    3. If the passenger is awaited at the airport for more than an hour from the scheduled flight arrival time specified in the order, the company may apply additional charges. The cost of additional waiting time is 30 euros for every 30 minutes.

  • Can I change an order?

    To change your order, you can contact support by phone, WhatsApp, or send an email. The operator will make changes to the order and send you updated information.

  • What is included in the transfer cost?

    1. Meet and greet at the airport with a sign bearing the name specified in the order.

    2. 1-hour free waiting time for passengers at the airport. The waiting time starts from the scheduled flight arrival time specified in the order.

    3. 15 minutes of free waiting time when ordering a transfer from a hotel.

    4. Assistance with luggage loading and unloading.

    5. Water on board the vehicle.

    6. Door-to-door passenger delivery, assistance with luggage.

    7. A short stop of up to 15 minutes en route the transfer.

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